Bengaluru leads with 36% of GCCs

Bengaluru hosts 36% of TeamLease Digital’s client base for Global Capability Centers (GCCs) in the first half of FY25, according to latest state-wise data on GCC released by TeamLease Digital for FY25. The city's workforce is predominantly concentrated in the High-Tech sector, which accounts for 37% of the talent pool. This is followed by Professional services, including BFSI and Consulting, making up 21%, and the Manufacturing sector, primarily driven by automotive and electronics, contributing 10%. The High-Tech industry in Bangalore spans various fields, including electronics, healthcare, e-commerce, semiconductors, EVs, aviation, defence, and ER&D.

Hyderabad contributes 14% to the company’s client base, with 45% of its GCC workforce in the High-Tech industry. The report states that Hyderabad is at the forefront of digital transformation, excelling in areas like Cloud computing, AI, cybersecurity, blockchain, and data analytics, the report states.

The Mumbai/Pune region follows with 31% of TeamLease Digital’s GCC partnerships. Here, the high-tech and automotive sectors dominate, representing 33% and 22% of the headcount, respectively. Pune is particularly notable for driving growth in the automotive sector. This region also plays a key role in capital markets, with expertise in data mining, predictive analytics, and big data frameworks, alongside Delhi NCR, it adds.

Delhi-NCR contributes 22% to the GCC headcount, with Software & Platform and High-Tech each accounting for 20%. The region also stands out in the Oil & Gas industry, which forms 6.5% of the GCC workforce. The report mentioned the skills in demand include AWS, Azure, Data Modelling, and IoT platforms, emphasising the region’s focus on advanced digital solutions.

Sectors such as Healthcare, BFSI, and Retail have witnessed growth, with cumulative compound annual growth rates (CAGR) of over 30% between 2021 and 2023, despite a downturn in the broader IT industry, it notes. The report provides insights into the distribution of GCCs across India, highlighting the regional strengths and industries fueling growth.

The GCC Software & Internet sector has maintained steady growth and is projected to reach a 6.2% CAGR by 2027. The Retail & E-commerce sector is expected to grow at 8.4% CAGR, with Healthcare following at 7.5%, it adds.

Neeti Sharma, CEO of TeamLease Digital, noted that GCCs have become major hubs for innovation and job creation across industries. “As GCCs continue to evolve, we are increasingly partnering with them across locations to address their demand for niche skills, while also co-creating new job functions.”

“These upward trends signal a dynamic shift in the global workforce,” Sharma adds.