The founder and chairperson of the mental health organisation says power is a chance to impact people’s lives positively. However, power also comes with responsibility and Birla believes it should always be used effectively, for the right reasons, and with a sense of responsibility. Her organisation has been at the forefront during the pandemic, reaching out to people in distress, and has logged in more than 90,000 calls on their mental health helpline in about a year-and-a-half.