For Rekha M. Menon, building a sustainable organisation means many things — addressing the needs of shareholders is important, but equally vital are the needs of partners, clients, its people, and the community at large. In sum, it's all about being holistic. But that's easier said than done when the world and its markets stare at a pandemic. There was uncertainty, even though the period has thrown in opportunities for the IT sector. To tap the opportunities and tame the uncertainties, Menon prepared her best team. Accenture in India built a talent ecosystem, developed new models, democratised education and invested in skilling, learning, and development. The IT consultancy firm struck many major deals with clients such as Bank of Baroda, Britannia, Coal India, supporting their digital transformation journey. Under Menon, Accenture invested $25 million in India to fight Covid-19, and the company partnered with 15 NGOs to use the funds for building healthcare infrastructure in remote and rural areas and vaccinating people. — K.T.P. Radhika