Toyota suspends deliveries of Innova Crysta, Fortuner, Hilux in India

Japanese carmaker Toyota Motor Corporation has suspended shipments of 10 diesel engine-powered vehicles globally after an investigation found irregularities in the horsepower output testing. The automaker's India subsidiary Toyota Kirloskar Motor has temporarily put on hold shipments of the Innova Crysta, Fortuner and Hilux.

The investigation found that irregularities occurred during the horsepower output testing for the certification of three diesel engine models for automobiles that Toyota had commissioned to Toyota Industries Corporation (TICO).

During certification testing, the horsepower output performance of engines was measured using ECUs with software that differed from that used for mass production so that results could be measured to make values appear smoother with less variation, the carmaker says in a statement.

"We have re-verified the mass-produced products manufactured at the plant and confirmed that the affected engines and vehicles meet engine performance output standards. Therefore, there is no need to stop using the affected engines or vehicles," it says.

Based on the results of the investigation, TICO has decided to temporarily suspend shipments of the affected engines. Toyota has also decided to temporarily suspend shipments of vehicles equipped with the affected engines. "Going forward, we will provide detailed explanations to the authorities and promptly proceed with appropriate measures, including conducting testing in the presence of witnesses if appropriate," the automaker says.

The certification consists of having the national authorities inspect and confirm in advance that vehicles meet various standards so that customers can drive their vehicles with peace of mind. "We consider the appropriate process of certification to be a major prerequisite for doing business as an automobile manufacturer. We recognize the gravity of the fact that the repeated certification irregularities at TICO, following those at Daihatsu, have shaken the very foundations of the company as an automobile manufacturer," the statement says.

TICO has informed Toyota that they will start by providing detailed explanations to authorities regarding these findings and proceed with measures under their guidance in the hopes of regaining the trust of customers and other stakeholders as a manufacturer worthy of certification. "In addition, restructuring the relevant business will require a change in the mindset of all individuals, from management to employees, as well as a drastic reform of corporate culture. Such tasks cannot be accomplished overnight. Hence, as the party responsible for transferring the diesel engine business, Toyota will continue to provide support toward the revitalization of TICO's engine business," the statement reads.

"As the commissioner of these tests, we regret that we were not sufficiently attentive and aware of the fact that the procedures were not carried out in accordance with laws and regulations. Going forward, we will be involved in all company-wide activities to help rebuild TICO and review the situation to thoroughly ensure that safety and quality are the top priorities," the company says.